MS Teams: Frequently Asked Questions for Academicians

What is Teams?
Answer: Microsoft Teams is an Office 365 program that combines video conferencing and video telephony, workplace chat, meetings, notes, and add-ons. It is used in the conduct of distance education activities in our university.

On which devices can I use Teams?
Answer: You can use Microsoft Teams on your Android phone and tablet, iPhone, iPad and iPod, Windows, and Mac devices.

Which email should I log into my Teams account with?
Answer: You must log in to Microsoft Teams with your pers365 extension e-mail address.

You can update your password by learning your Office365(pers365) account by logging in with your iyte.edu.tr e-mail address and password at the link below.
https://office365account.iyte.edu.tr/

I forgot my Office 365 account address/password. What should I do?
AnswerYou can access your IZTECH Office 365 account by following the steps below:

Step 1: Click the link below and click the login button.
https://uzem.iyte.edu.tr/office365-hesabimi-unuttum/

Step 2: Enter your IZTECH e-mail username and iYTE e-mail password to log in to the system. (Your account information will come with the password reset screen.)

Step 3: You can get help from the screenshots by clicking the link below.
https://uzem.iyte.edu.tr/office-365-kullanici-hesabi-yardim-sayfasi-ekran-goruntuleri/

step 4: You need to click on the link here (http://portal.office.com/) and register with the system with your IYTE Office 365 account information.

Step 5: When activating the Microsoft account, it may ask you for a password change or phone verification.
If you know your IZTECH Office 365 account information,
You can sign up with your IYTE office365 account information from the internet address below, view the MS Office products on the right, and download and use them on your PC.

http://portal.office.com/

I can’t turn on my camera and microphone in Teams. What should I do?
AnswerTo use your camera and microphone when connected to Microsoft Teams, you need to allow access to the application/browser.

I can’t get into Teams. What should I do?
AnswerErrors that you encounter and cannot solve while entering Microsoft Teams, you can get support at
uzem@iyte.edu.tr

What steps do I need to follow in order to have a meeting with people other than IZTECH in Teams?
Answer:

1-) Request a Microsoft account from the other party (If they do not have an account, they can register by following the steps below). 2-) Create a team. 3-) Include the other party in the team. (When you join the team, the link address will be sent to the other party by e-mail.) 4-) The other party can click on the link and join the meeting via Microsoft Teams.

To create an MS Teams account, you need to click on Create a microsoft account from the link below. (You can sign up with your gmail, edu, etc. accounts.)
https://account.microsoft.com/account/Account?refd=support.microsoft.com&ru=https%3A%2F%2Faccount.microsoft.com%2F%3Frefd%3Dsupport.microsoft.com&destrt=home-index

Where can I reach you for other questions or problems?

·         For questions and problems regarding MS Teams and Cloud-LMS

·         uzem@iyte.edu.tr

·         For questions and problems regarding your Office 365 account

·         office365admin@iy te.edu.tr

·         For your questions and problems regarding IZTECH e-mail account

 

·         epostadestek@iyte.edu.tr